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Frequently Asked Questions

What is stc tv?

How to contact us?

How can I subscribe to stc tv?

How much does stc tv subscription cost?

What payment methods does stc tv support?

Jawwy TV & stc tv

How can I unsubscribe from stc tv?

What are the plans available on stc tv?

How do I re-subscribe ?

How to subscribe to stc tv by redeeming a gift card?

How to redeem Voucher code?

What devices does stc tv support?

How to upgrade or downgrade subscription plan?

Where is stc tv available for watching?

I have another gift card. How can I use it?

When is my subscription using gift card expiring?

What is Discovery+ and where can I find Discovery+ content in one place?

What is Fight Sports add-on? How to get Fight Sports on my stc tv subscription?

How to unsubscribe from Fight Sports add-on?

How can I subscribe/unsubscribe to the joint offer of stc tv + Shahid VIP and Sports on Shahid VIP on a discounted price?

How to unsubscribe from Shahid VIP and Sports on Shahid VIP add-on?

How to cast content from stc tv to your Chromecast-enabled device?

Is Cast to TV feature available on my subscription plan?

Downloads on stc tv mobile app

Is Downloads/Offline viewing feature available on my subscription plan?

How to create, edit or switch user profiles on stc tv?

How to cast to Apple TV using Airplay casting feature?

How can I change my registered email address?

Can I get my subscription cancelled by contacting stc tv support team?

Why am I getting an error with my credit card payment?

I am facing “You have reached the maximum number of devices allowed on your account” error while trying to sign in. What should I do?

How to delete a registered device from my account?

How to reset or update account password?

What happens when my subscription payment through credit card is not successful?

How can I update or switch my payment method?

I am Mofawtar 4, 4+, Max or Tamayouz customer and I am eligible for free stc tv as part of my package benefits. I have subscribed to stc tv previously but I am getting now renewal failure when trying to access my account. How to resolve?

I am Mofawtar 4, 4+, Max or Tamayouz customer and I am eligible for free stc tv as part of my package benefits. I tried to subscribe to stc tv but it wasn’t successful. How to resolve?

How do I set up a “Parental Pin” for kids’ profile?

What do I do if I forgot the “Parental Pin”?

How do I rent movies?

I have a VIP from Shahid add-on through stc tv, how can I upgrade it to Sports?